Where do I go to get a ticket refund when an event is canceled or postponed?
For any show Viejas Entertainment promotes, ticket refunds are available at point-of-purchase.
Box Office & Ticketing
Information Line (619) 659-1996
Viejas Concerts in the Park Box Office opens 5pm day of show ONLY. Located at the Concerts in the Park venue entrance.
Viejas Gift Shop open Sunday - Thursday 9am-11pm & Friday - Saturday 9am-1am
Cash and credit cards accepted at the box office & gift shop. A $2.50 service fee applied to each ticket when using a credit card.
Will Call located at the venue entrance
Tickets may be purchased on non-show days at the Viejas Gift Shop inside the Casino.
Miscellaneous
Accessible seating available and easily accessible from main entrance.
No refunds. Rain or Shine. No cameras/recording equipment. No pets, lawn chairs, containers, food or beverages of any kind.
All patrons subject to search upon entry. Everyone must have a ticket.